FAQ
Frequently asked questions
Common questions about DOTLINKS services, affiliation paths, applications, and what to expect after submission.
Answers
What you need to know
If your question is not answered here, please contact us directly.
How do I apply as a driver?
Licensed drivers can visit the Drivers page for an overview of the process, then submit a driver application online at /apply/driver. No login is required. Our team reviews each application and follows up with next steps.
How does vehicle affiliation work?
Vehicle owners interested in base affiliation can review requirements on the Vehicle Affiliation page and submit a vehicle application online. Our team reviews owner and vehicle details and contacts you if additional information is needed.
What is the fleet owner application process?
Fleet operators managing multiple vehicles can submit a fleet application to express affiliation interest. Our team conducts a structured review and may follow up to discuss fleet structure, vehicle details, and next steps.
How do business accounts work?
Business and corporate clients can submit a business inquiry to discuss transportation account needs and service interest. This is a review-first inquiry process—account setup and service availability are not guaranteed.
Do I need to log in to apply?
No. All public application and inquiry paths on this site can be accessed without logging in. A staff portal for internal review exists separately and is not part of the public intake experience.
What happens after I submit an application?
DOTLINKS staff reviews your submission for completeness and alignment with onboarding requirements. If additional information is needed, our team will contact you using the contact details you provide.
Is approval guaranteed?
No. Submission of an application or inquiry does not guarantee approval, affiliation, account setup, income, or service availability. Every submission is reviewed individually.
When will I need to upload documents?
Initial applications collect basic information online. Supporting documents such as licenses, insurance, and registration may be requested during staff review. Document upload capabilities will be added to the application flow in a later phase.
Is the dispatch platform integrated?
No. Dispatch platform integration is planned for the future but is not active on this public site today. This site serves as the intake and onboarding layer—not the dispatch platform itself.
How do I contact DOTLINKS?
You can reach us by phone at (646) 250-2026, by email at info@dotlinks.app, or by mail at 321 Gawron Ct, Parlin, NJ 08859. Visit the Contact page for full details and application links.
Still have questions? Our team is available to help.